Our Easy Return/ Exchange Policy

We want you to be happy with your purchase. In fact, we want you to be really happy! So, if for any reason, your order doesn’t meet your needs/expectations/couch color, we offer an easy and FREE 30-day return and/or exchange policy on your purchase. We’ll refund your purchase total (less any applicable outgoing shipping costs, should your order have shipped free).

Please box up your order and ship it back to us at:

The Pillow Collection
18 Pocasset Street
Fall River, MA 02721

As soon as we receive your return, we’ll issue you a refund (minus shipping costs, if your order had shipped for free).




Wholesale Customers Return/ Exchange Policy

It’s just as easy for our wholesale customer, too! However, one note: At this time, we do not include Return Service Labels for our wholesale/trade order (we hope to in the future). Wholesale/trade orders must be paid for by the shipper.